Last updated: March 11, 2026Documentation Index
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1. Introduction
Polyranger (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal data when you access or use Polyranger.com, our applications, APIs, content, communications, and related services (collectively, the “Services”). This Privacy Policy applies to personal data processed by Polyranger in connection with Polyranger-Operated Services. Where you interact with Third-Party Services through links, embeds, wallet connections, redirects, or integrations, those third parties may process your information under their own privacy notices, terms, and policies.2. Controller and contact details
The controller responsible for the processing described in this Privacy Policy is available upon request via this website contact form or dedicated email address.3. Categories of personal data we collect
We may collect the following categories of personal data.3.1 Information you provide directly
- name, username, display name, and account credentials;
- email address, telephone number, mailing address, and communication preferences;
- support tickets, messages, survey responses, market suggestions, and other communications;
- identity, compliance, or verification information, including date of birth, nationality, government ID information, proof-of-address information, source-of-funds information, and related due-diligence materials where needed for compliance;
- billing details or subscription information where applicable; and
- any other information you choose to submit.
3.2 Wallet, blockchain, and transaction-related information
- public wallet addresses you connect or submit;
- public on-chain activity associated with those addresses;
- transaction hashes, token movements, contract interactions, balances, timestamps, and related blockchain metadata;
- identifiers or account references associated with third-party providers you connect at your direction.
3.3 Automatically collected technical and usage data
- IP address, coarse and precise location signals, timezone, language settings, and device or browser metadata;
- cookies, SDK signals, session identifiers, log files, diagnostic information, and similar technologies;
- usage information such as pages viewed, clicks, searches, watchlists, referrals, campaign interactions, feature usage, and error events;
- security telemetry, authentication events, geolocation checks, sanctions-screening outcomes, fraud indicators, and abuse-prevention signals.
3.4 Information from third parties
We may receive information from:- identity verification, AML, fraud, and sanctions-screening providers;
- analytics, hosting, customer-support, email, security, and infrastructure providers;
- social-media, single-sign-on, or wallet-authentication providers you choose to use;
- data providers, market operators, or counterparties where needed to support an integration you request; and
- public records, sanctions lists, regulatory releases, or law-enforcement inquiries.
4. How we use personal data
We may use personal data for the following purposes:- to provide, operate, maintain, and improve the Services;
- to create and manage accounts and authenticate users;
- to provide analytics, rankings, editorial content, alerts, watchlists, APIs, and developer tools;
- to enable or support integrations with Third-Party Services you choose to use;
- to verify identity, eligibility, age, geography, source of funds, and sanctions or compliance status;
- to prevent fraud, abuse, money laundering, sanctions evasion, market abuse, account compromise, and other harmful or unlawful conduct;
- to communicate with you about service updates, support matters, legal notices, policy changes, and marketing communications, where permitted;
- to enforce our Terms, Restricted Jurisdictions & Sanctions Policy, Market Rules, and other policies;
- to comply with legal obligations, respond to lawful requests, protect rights and safety, and establish, exercise, or defend legal claims; and
- to carry out corporate transactions such as financing, acquisition, merger, or restructuring.
5. Legal bases for processing
Where laws such as the GDPR apply, we process personal data on one or more of the following legal bases:- performance of a contract or steps at your request before entering into a contract;
- compliance with a legal obligation, including sanctions, AML, tax, consumer-protection, security, and recordkeeping obligations;
- our legitimate interests, including operating and securing the Services, improving products, preventing abuse, supporting customers, and managing our business; and
- your consent, where required, including for non-essential cookies or certain marketing communications.
6. How we share personal data
We may disclose personal data to the following categories of recipients:6.1 Affiliates and corporate group members
We may share information with our current or future affiliates for internal administration, compliance, security, customer support, analytics, or product operations.6.2 Service providers and processors
We may share information with vendors that provide hosting, infrastructure, cloud storage, analytics, communications, customer support, identity verification, sanctions screening, fraud detection, billing, document processing, monitoring, or security services on our behalf.6.3 Third-Party Services at your direction or as necessary for requested functionality
If you click through to, connect, authenticate with, or request an integration involving a Third-Party Service, we may share identifiers, technical data, wallet addresses, or other information necessary to support that interaction. The third party’s own privacy notice and terms will govern its processing.6.4 Legal, regulatory, and compliance disclosures
We may disclose information to regulators, courts, law enforcement, sanctions authorities, tax authorities, financial intelligence units, or other governmental or competent authorities if we believe disclosure is required or appropriate under applicable law, regulation, court order, or legal process.6.5 Business transfers
We may disclose or transfer information in connection with a merger, acquisition, financing, restructuring, reorganization, bankruptcy, dissolution, or sale of all or part of our business or assets.7. Public blockchain data and transparency risks
If you connect or disclose a blockchain wallet, interact with blockchain-based features, or use public-ledger integrations, some information may be recorded on a public blockchain and may be visible to anyone. Public blockchain data may be difficult or impossible to delete, obscure, or modify. Even if Polyranger deletes associated account information from our own systems, public-ledger records may remain visible permanently.8. Cookies and similar technologies
We and our partners may use cookies, pixels, local storage, SDKs, and similar technologies to operate the Services, remember preferences, measure performance, detect fraud, personalize content, and, where permitted, support advertising or retargeting. Please see our Cookie Policy for more detail.9. Retention of personal data
We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:- provide the Services and maintain your account;
- comply with legal, tax, accounting, sanctions, AML, audit, and recordkeeping obligations;
- investigate or prevent fraud, abuse, or security incidents; and
- resolve disputes and enforce our agreements.
10. International data transfers
Your personal data may be processed in countries other than the country where you reside. These countries may have data-protection laws that differ from those in your jurisdiction. Where required by applicable law, we will use appropriate safeguards for international transfers, such as contractual clauses, adequacy decisions, or other lawful transfer mechanisms.11. Security
We use administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure. However, no method of transmission over the internet and no method of electronic storage is completely secure. You are responsible for maintaining the security of your devices, credentials, wallets, and recovery methods.12. Your privacy rights
Depending on your location and applicable law, you may have rights to:- access personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request deletion of certain data;
- request restriction of processing;
- object to certain processing, including certain processing based on legitimate interests;
- receive a portable copy of certain data;
- withdraw consent where processing is based on consent; and
- lodge a complaint with a supervisory authority or appeal a decision where such rights exist.